Our Team

Jess

Jess has a business background having spent the first 10 years of her career in the corporate world. She then moved into the education sector. This has given her significant experience working in high conflict environments.

Witnessing the rippling impacts of unresolved conflict was the catalyst for pursuing a career in conflict resolution. The cost of conflict goes way beyond the financial impact on a business. The stress, upset and uncertainty is rarely left at work.

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Jess firmly believes in the power of knowledge, understanding, skills and open dialogue. She is passionate about helping those in conflict to become unstuck. A history of disharmony should not sabotage a happy and productive future in the workplace.

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In addition to delivering effective and highly tailored workplace training, Jess is a Workplace, Family and SEND mediator. No two people, teams, businesses or contexts are the same - Jess takes the time to really understand.​​​​

Irene

Irene has a wealth of experience, practising as a mediator, trainer and coach for over 25 years. Winner of the National Mediation Award 2018, she combines expertise, humility and a passion for transforming the stress and pain of conflict. 

Her extensive track record in conflict resolution is a testament to her ability to handle a wide range of situations effectively, consistently delivering positive outcomes.  As a mediator, coach and trainer, Irene takes a flexible and pragmatic approach, really tuning into the needs of those involved. 

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Irene has worked with organisations in the private and public sector, helping restore positive and productive relationships. Clients benefit from her experience of small and large group mediations, delivering in-house training, large group facilitation and conflict coaching.

Irene is tenacious. In a caring, supportive and client focused way. Passionately believing conflict can be worked through, her focus is empowering others to move forward.